Privacy and Personal Data Processing Policy

1. General Provisions

This Privacy Policy (hereinafter referred to as the "Policy") governs the processing and confidentiality of personal and corporate data collected by LLC "Novelty Diagnostics and Therapy" (operating under the brand name "Novelty Express", hereinafter referred to as "the Operator") when individuals and corporate representatives use the website https://nvxp.ru and related digital services.

2. Categories of Collected Data

The Operator collects only information necessary for the execution of international freight forwarding, customs brokerage, contract warehousing, and communication with clients:

• Representative full name and corporate contact title;
• Corporate email address and business telephone numbers;
• Company legal name, Tax ID / VAT number, and registered address;
• Shipment origin, destination coordinates, and cargo technical specifications;
• Technical metadata: IP address, browser type, operating system, and session cookies.

3. Purpose and Legal Basis of Processing

Data processing is conducted strictly for the following purposes:

• Calculation of logistics tariffs, customs clearance feasibility, and route optimization;
• Execution of freight forwarding agreements, customs declarations, and SOP contracts;
• Providing continuous telematics tracking access within the digital Client Portal;
• Compliance with applicable international customs, sanitary, and tax legislation.

4. Confidentiality and Data Security

Novelty Express implements industry-leading organizational and cryptographic measures to protect stored information against unauthorized access, loss, alteration, or disclosure. All web communications utilize TLS 1.3 encryption. Customer documents and shipment records are stored in secure ISO-certified server facilities with restricted role-based access controls.

5. Third-Party Disclosures

The Operator does not sell, rent, or disclose collected data to commercial third parties. Transfer of information occurs exclusively to state authorities (Federal Customs Service, aviation security, transport inspection) within mandatory legal requirements, or to contracted carrier airlines strictly for issuance of Air Waybills (AWB) and international bills of lading.

6. User Rights

Every data subject is entitled to request access to their stored personal data, request correction or deletion of obsolete information, and withdraw consent for marketing communications by contacting the Operator's compliance officer at request@nvxp.ru.

7. Operator Contact Details

LLC "Novelty Diagnostics and Therapy"
OGRN: 1137746401030 | INN: 7714905187
Address: Novodmitrovskaya St., 2, bldg. 1, Moscow, 127015, Russia
Email: request@nvxp.ru | Tel: +7 (495) 120-00-00