How to Start Working with Novelty Express
We understand that switching logistics providers or launching a new cold chain lane requires meticulous planning and zero disruption. Novelty Express offers an expedited 4-step onboarding process backed by a dedicated key account manager and specialized quality assurance team.
Seamless Onboarding for Pharmaceutical and Corporate Shippers
We understand that switching logistics providers or launching a new cold chain lane requires meticulous planning and zero disruption. Novelty Express offers an expedited 4-step onboarding process backed by a dedicated key account manager and specialized quality assurance team.
1. Fast Application & Assessment
Submit your cargo specifications online. Our logistics engineer performs route feasibility and tariff validation in 15 minutes.
2. Quality Agreement & Contract
Mutual agreement on Standard Operating Procedures (SOP), temperature limits, and liability terms.
3. Dedicated Account Setup
Direct telephone and messenger hotline with your dedicated key account manager and 24/7 central dispatch.
4. Seamless First Dispatch
Live GPS/temperature telematics link provided upon pickup. Complete audit reports delivered on arrival.
Standard Operating Procedures (SOP) & Quality Agreements
Before the first shipment departs, our quality department signs a comprehensive Quality Agreement and custom Standard Operating Procedure (SOP) covering temperature specifications, contingency plans, and delivery KPIs.
Submit Corporate Account Application
Receive an exact tariff calculation and schedule within 15 minutes.
Ready to Ship with Guaranteed Reliability?
Contact our international logistics specialists to discuss optimal routes, temperature control validation, and customized supply chain pricing.